The refund policy for Asia Kids Fashion Week ensures transparency and a smooth process for all participants. Below is a detailed description of the terms, conditions, and steps involved in seeking a refund:

Eligibility for Refund
1. Event Cancellation: Refunds will be processed if the event is canceled by the organizers due to unforeseen circumstances (e.g., natural disasters, venue issues, or other force majeure events).
2. Event Rescheduling: Participants who cannot attend the event on a rescheduled date are eligible for a refund, provided they notify the organizers within the stated time frame.
3. Non-Refundable Scenarios:
– Registration or processing fees are typically non-refundable unless explicitly stated during the payment process.
– No refunds will be entertained for voluntary withdrawal or non-participation without valid reasons.

Refund Request Timeline
– Participants must submit a formal refund request within 7–10 working days of being notified of the event cancellation or rescheduling.
– Late submissions will not be considered, except in extraordinary circumstances approved by the event management team.

Request Procedure
1. Submission of Refund Application: Participants must email their refund request to the official email address provided on the website, including:
– Participant details (name, registration ID, and contact information).
– Reason for requesting a refund.
– Proof of payment (receipt or transaction ID).
2. Acknowledgment: Upon receipt of the request, the team will confirm via email within 2 business days.
3. Verification: The request will be verified against event records to ensure eligibility.

Refund Processing Time
– Approved refunds will be processed within 14 business days from the date of approval.
– Refunds will be credited back to the original payment method used during registration (e.g., bank transfer, credit card, or digital wallet).
– Participants will receive a confirmation email once the refund is initiated.

Deductions and Adjustments
– Refunds may include minor deductions for administrative fees unless waived under specific circumstances.
– Full refunds will only be granted in cases where the cancellation is due to the organizers’ fault.

Additional Considerations
1. Communication: Participants are encouraged to keep their contact details updated to avoid delays in communication regarding refunds.
2. Exceptions: Refunds for other situations (e.g., medical emergencies) will be reviewed on a case-by-case basis, with documentation required.